Privacy Policy

Last updated: July 2025

This Privacy Policy explains how Real Provisions, Inc. ("we," "us," or "our") collects, uses, and shares your personal information when you:

  • Visit our website (hosted via Shopify),

  • Make a purchase,

  • Sign up for emails,

  • Or otherwise interact with us (collectively, the “Services”).

By using our Services, you consent to the practices described below.

 

 

1. Changes to This Policy

We may update this policy periodically (to reflect legal, technical, or business changes). We’ll update the “Last updated” date and post the revised policy here.

 

 

2. Information We Collect

A. Directly From You

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password

  • Shopping information including the items you view, put in your cart, or add to your wishlist.

  • Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

B. Automatically via Cookies & Analytics

  • Device/browser type, IP address, pages visited, duration, referral info

  • Shopify, Google Analytics, Facebook Pixel, and other tracking tools

 

 

3. How We Use Your Information

We use your data to:

  • Fulfill orders, process payments, deliver products

  • Provide support and respond to inquiries

  • Send you updates, including order status and promotional messages

  • Improve the website and our offerings

  • Prevent fraud and enforce legal rights

  • Comply with applicable laws and tax requirements

 


4. Third-Party Sharing

We share your information with these partners:

  • Shopify (store platform, payment, and fulfillment)

  • Payment Processors (e.g. Stripe, Skio, PayPal)

  • Shipping carriers (e.g. USPS, FedEx)

  • Analytics & ad providers (Google Analytics, Facebook)

  • Customer support tools (e.g. Gorgias, Zendesk), if applicable

We do not sell or rent your personal information. We may disclose information if legally required.

 

 

5. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

  • Track visits and behavior

  • Provide secure services

  • Analyze trends and performance

  • Deliver interest-based ads (you may opt out)

 

 

6. Data Retention

We retain your information as long as needed to:

  • Provide the Services

  • Comply with legal obligations (e.g. tax records)

  • Resolve disputes

If you delete your account, we may retain certain data as required by law.

 

 

7. Your Rights

You can:

  • Access, update, or correct your personal information

  • Delete your data (subject to legal retention requirements)

  • Opt out of marketing emails—click “unsubscribe” or email help@realprovisions.com

California residents may also have rights to:

  • Know what data we collect and share

  • Request deletion of personal information

  • Opt out of data “sale” or sharing for targeted ads

 

 

8. Children’s Policy

Our Services are not intended for anyone under 16 years old. We do not knowingly collect data from minors.

 

 

9. Contact Us

Have questions or requests?
 📧 Email: help@realprovisions.com
 📮 Mail:
 Real Provisions Inc.
 P.O. Box 41154
 Austin, TX 78704

 

 

10. Platform-Specific Notices

Our platform (Shopify) has its own privacy and data-use terms. By using our Services, you also agree to Shopify’s policies.